Privacy Policy
Covers data collection and storage. Terms & Conditions govern account behaviour and gameplay rules.
LEGAL REFERENCE
Our Terms Shape Your Account
These Terms & Conditions form the foundation of your rajakera88 account. We've written them to be clear about what you can expect from us, what we need from...
Account SecurityFair PlayPayment RulesDispute ResolutionIndonesia Compliance
Policy Foundation & Jurisdiction
rajakera88 operates under the laws and regulations applicable to our supported regions, including Indonesia. Your account is governed by these Terms & Conditions and our Privacy Policy. We maintain compliance with local payment frameworks and anti-money-laundering standards. All transactions through DANA, OVO, GoPay and QRIS are processed according to Indonesian financial regulations and our merchant agreements. Disputes are resolved through our support
team first, then escalated to independent arbitration if needed. Your account remains active as long as you follow these terms and maintain good standing.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Get Help With Your Account
Team online
Live Chat Support
Our team is available 24/7 to answer questions about your account, terms clarifications, or payment issues. Open the chat widget in the bottom right of your screen.
Email Support
Send detailed questions to [email protected]. We respond within 4 hours during business hours and 24 hours on weekends.
Account Settings
Review your account limits, payment methods and notification preferences directly in your dashboard under Settings. Changes take effect immediately.
WHY THIS PLATFORM
Why These Terms Matter
Account Protection
Your account is protected by encryption and two-factor authentication. We never share your data with third parties without your consent.
Fair Gaming Standards
All games are certified by independent auditors. RTP rates and game mechanics are published so you know exactly what to...
Payment Security
DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your financial details stay between you and your payment provider.
Dispute Resolution
If a transaction goes wrong, our support team investigates within 48 hours. Escalations go to independent arbitration if needed.
Transparent Limits
Deposit caps, withdrawal limits and session timeouts are set by you in your account. We enforce them automatically.
Compliance Audits
We undergo quarterly compliance reviews to ensure we meet Indonesian financial regulations and anti-fraud standards.
WHY THIS PLATFORM
How Our Terms Align Across Pages
Bonus Terms
Bonus-specific rules (rollover, expiry, game restrictions) live in the promo board. General account rules stay here.
Payment Policy
Deposit and withdrawal procedures are detailed in our Payment Guide. Account-level payment rules are in these Terms.
Responsible Account Use
Account limits and session controls are your tools. These Terms explain how we support your choices.
Dispute Procedures
Our Complaints Policy outlines the formal process. These Terms establish your right to file a complaint.
Game Rules
Individual game rules are in each lobby. These Terms set the framework for fair play across all games.
Affiliate Terms
If you refer friends, separate Affiliate Terms apply. Your account Terms remain unchanged.
What Defines Your rajakera88 Account
Instant Account Setup
Open your account in under two minutes. Verify your phone number, set a password, and you're in the lobby.
Real-Time Payouts
Withdraw to DANA, OVO, GoPay or QRIS and see funds arrive within minutes. No hidden holds or delays.
Your Control, Your Rules
Set Deposit references, session timeouts and loss caps yourself. Change them anytime from your account dashboard.
Live Dealer Transparency
Watch every hand dealt and every spin live. Game feeds are uncut and audited by independent third parties.
Multi-Game Lobby
Switch between live tables, slots and sportsbook markets without logging out. One account, full access.
Indonesia-First Design
Built for your timezone, your payment methods and your preferred games. Support in Indonesian and English.
Common Questions About Our Terms
Minor violations (like using a VPN) may trigger a warning. Serious breaches (fraud, collusion, money laundering) result in account suspension and funds forfeiture. We always notify you before taking action.
Yes. You can update your phone number, email and payment methods anytime in Settings. Your name and ID number cannot be changed once verified for security reasons.
Minimum deposit is Rp 50,000 via DANA, OVO, GoPay or QRIS. Minimum withdrawal is Rp 100,000. Maximum daily withdrawal is Rp 50,000,000 unless you request a higher limit.
Withdrawals to DANA, OVO, GoPay and QRIS process instantly. You'll see funds in your e-wallet within 2–5 minutes. Bank transfers may take 1–2 hours depending on your bank.
Your funds are held in segregated merchant accounts separate from our operating funds. If we close, your balance is returned to your payment method within 30 days.
Yes. Contact support within 48 hours with your game ID or transaction reference. We investigate and respond within 72 hours. Unresolved disputes go to independent arbitration.
Request account closure in Settings under Account Management. Your balance is withdrawn to your registered payment method. Closed accounts cannot be reopened.